Privacy Policy

Last updated: 9 November 2026

This Privacy Policy explains how CYBERDIDI SDN. BHD. ("Cyberdidi", "we", "us") collects, uses and protects personal data when you visit www.cyberdidi.com or contact us. We handle personal data in line with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

1. Personal data we collect

• Information you send us: your name, company, phone number, email address, the products you are interested in, and anything you write in your message when you contact us by WhatsApp, phone or email.
• Information about your visit: basic technical data such as your IP address, browser type and the pages you open, which our hosting provider records automatically to run and secure the website.

The enquiry form on this website does not store your details. When you press the button, it opens WhatsApp with your message filled in, and we only receive what you choose to send.

2. How we use your personal data

• To reply to your enquiry and give you information about our products and services.
• To prepare quotations, set up services you sign up for, and provide support.
• To assess and manage agent and partner applications.
• To keep the website secure and working properly.
• To meet our legal and regulatory obligations.

We will not use your personal data for marketing messages unless you have agreed to receive them. You can ask us to stop at any time.

3. Who we share it with

We do not sell your personal data. We may share it only where needed with:

• Our product and partner companies, including Cyberwolves, when your enquiry concerns their systems and you have asked us to proceed.
• Service providers who help us run our business, such as website hosting (Vercel), messaging (WhatsApp) and email providers.
• Authorities, where the law requires it.

4. Transfers outside Malaysia

Some of our service providers store data on servers outside Malaysia. When this happens, we take reasonable steps to make sure your personal data stays protected to a standard comparable to the PDPA.

5. Cookies and third-party content

This website does not use advertising or tracking cookies. It loads fonts from Google Fonts, which means your browser connects to Google's servers. Links to our product websites (q4u.store, convert4u.my, workflow4u.my, cyberwolves.my) and to WhatsApp or Google Maps take you to sites with their own privacy policies.

6. How long we keep it

We keep personal data only as long as needed for the purposes above, or as required by law, and then delete or anonymise it.

7. Security

We take reasonable technical and organisational measures to protect personal data from loss, misuse and unauthorised access. No method of transmission over the internet is completely secure.

8. Your rights

Under the PDPA you may:

• ask for access to the personal data we hold about you;
• ask us to correct data that is inaccurate, incomplete or out of date;
• withdraw your consent, or ask us to limit how we process your data;
• make a complaint about how we handle your data.

To make a request, contact us using the details below. We may need to verify your identity first.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be on this page, with the date it was last updated.

10. Contact us